Does Yoox offer free returns? What's their exchange policy?

What's Yoox returns and exchanges policy? Can you return in-store? How many days do you have to return items to Yoox for a full refund? Do I need a receipt to return my item to Yoox? Do items need to be in new condition?
Returns & exchanges policies rating: 4.0 - 1 ratings

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Yes, Yoox does offer free returns & exchanges.
Knoji Staff
138
Posted Jun 8, 2017

Yes, Yoox does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit their returns policy page here.

Learn more at yoox.com.

Shopping tip: (December 16, 2018): Use promo code NU3S6FY9ZW to save 20% off at yoox.com — redeem it here. You can also view more Yoox promo codes.

Update: we've found 443 more fashion stores that currently offer free returns & exchanges and 2,100 fashion stores that are offering free returns & exchanges . You can also view all 6,569 stores that offer free returns & exchanges across all categories.

This user rated Yoox's returns & exchanges policies: 4.0
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Rated 4.1 - 40 reviews

About Yoox

Yoox is a major fashion stores company operating the e-commerce site yoox.com. Yoox sells its products and services in the fashion stores vertical, offering discounts and promo codes to its customers infrequently. Yoox is very well-regarded among shoppers on Knoji, with 40 ratings and an average rating of 4.1 stars. Yoox scores very highly compared to other brands in the fashion stores industry, providing 17 e-commerce features to better serve its customers.

Yoox's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Yoox offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
No
It appears that Yoox may not offer free shipping currently. Read full answer >>
International Shipping:
Maybe
It appears that Yoox may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that Yoox may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Yes
Yoox accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Read full answer >>
Apple Pay:
No
It appears that Yoox may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that Yoox may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
Yoox supports a promo code box on their website. Check the Yoox promo codes page for the latest coupon codes from Yoox. Read full answer >>
Sales:
Yes
Yoox runs a clearance and promotions page on their website. Check the official Yoox sales page for the latest discounted prices and sales directly from Yoox Read full answer >>
Black Friday Ad:
Yes
Yoox offers Black Friday ad for qualifying orders and customers, according to their Black Friday ad policies. See policies and program details on their Black Friday page page. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that Yoox may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that Yoox may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that Yoox may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that Yoox may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Yoox may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that Yoox may not offer birthday discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that Yoox may not offer price matching currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that Yoox may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that Yoox may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
Yoox offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Yes
Yoox offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Yes
Yoox offers gift cards and discounted gift cards during special promotional events. Find gift cards for Yoox. with their gift card program. See policies and program details on their gift cards page. Read full answer >>
Loyalty Programs:
Maybe
It appears that Yoox may not offer loyalty programs currently. Read full answer >>
Customer Reviews:
Maybe
It appears that Yoox may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Yoox may not offer social media pages currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that Yoox may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that Yoox may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that Yoox may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that Yoox may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Yes
Yoox offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Read full answer >>
Mobile Apps:
Maybe
It appears that Yoox may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
Yoox offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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